FAQ

Easy peasy! Simply use the ring size chart below to work out your UK ring size. If you know your US or Pandora ring size, there are many conversion charts available online which will tell you your equivalent UK ring size.

If you have any issues or queries regarding your order, please reach out to me in the first instance, at hello@twiceshyjewellery.co.uk . If you order has been personalised (for example having a name or date engraved onto the jewellery item), these are not eligible for returns or refunds unless the item is faulty.

To care for sterling silver jewellery, you should store it in a cool, dry place, preferably in an airtight container or anti-tarnish pouch. Do try to avoid exposing it to harsh chemicals like perfumes, lotions, and cleaning products. Take your jewellery off when you go swimming or do activities such as exercise in the gym. Regularly clean with a soft cloth and mild soap or a silver polishing cloth. I do not coat my jewellery with anything, because of this it will tarnish faster than mass-produced high-street shop jewellery. Tarnish is easy to remove with a silver polishing cloth, and does not indicate that the product is less than .925 sterling silver.

You can contact me via email hello@twiceshyjewellery.co.uk or on Instagram @twiceshy.jewellery.